Database server offline
Resolved
Jan 16 at 09:17am EET
Situation was resolved.
Affected services
Main (synvaria.com)
Database77
Help Portal (help.synvaria.com)
Updated
Jan 15 at 09:16pm EET
Main server, synvaria.com, went down unexpectedly. Currently investigating the issue.
Affected services
Main (synvaria.com)
Database77
Help Portal (help.synvaria.com)
Created
Jan 15 at 08:43pm EET
During a routine maintenance cycle, the organization experienced a temporary disruption as the database server unexpectedly went offline. This incident resulted in a brief interruption to internal workflows and external services. The IT team promptly identified and resolved the issue, minimizing downtime. A post-incident analysis was conducted to strengthen future preventive measures and improve overall system resilience. Communication efforts kept stakeholders informed throughout the incident, contributing to a swift and transparent resolution.
Affected services
Main (synvaria.com)
Database77