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Downtime

Database server offline

Jan 15 at 08:43pm EET
Affected services
Main (synvaria.com)
Help Portal (help.synvaria.com)
Database77

Resolved
Jan 16 at 09:17am EET

Situation was resolved.

Updated
Jan 15 at 09:16pm EET

Main server, synvaria.com, went down unexpectedly. Currently investigating the issue.

Created
Jan 15 at 08:43pm EET

During a routine maintenance cycle, the organization experienced a temporary disruption as the database server unexpectedly went offline. This incident resulted in a brief interruption to internal workflows and external services. The IT team promptly identified and resolved the issue, minimizing downtime. A post-incident analysis was conducted to strengthen future preventive measures and improve overall system resilience. Communication efforts kept stakeholders informed throughout the incident, contributing to a swift and transparent resolution.